Sun, 19 Apr 2015 - 15:10:53 EDT 
Installation: US - Eastern Time Zone 

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Technical Support

Phone: 602-320-7136 (Primary)
Phone: 602-402-3354 (Secondary)

Boomerang News

Recent Announcements

Thu Mar 14 2013
This is the EASTERN Time Zone
You are on the EASTERN Time Zone Server
Thu Feb 02 2012
Boomerang Sigon Center
Signon Center

Please start each new session on Boomerang at the signon page:

Sat Jul 30 2011
Boomerang Scheduling and Staffing Consulting Services
The staff at Boomerang understands that having the right people on the job at the right time, in the right configuration is what makes your business successful. We also understand that scheduling is the most important thing to a majority of your staff and we don’t believe reducing staff is always the answer. Our specially trained professional staff have years of experience in managing the dynamics of , scheduling, staffing and leading change management. Before implementing any internet based or computer based scheduling system it is critical that the leaders of your organization have a working knowledge of how to create a schedule to meet the needs of both the organization and the staff. If your organization has departments that consistently cannot meet their labor budget and cannot adjust staff to meet the fluctuating demands of the department or are unable to implement the critical changes that need to be made to contribute to organizational success, the staff at Boomerang can help! We will meet with administration to understand the goals, assess the organizations readiness to implement the necessary changes required to be successful, then focus our efforts and spend 1:1 time with managers and supervisors to assess the barriers to meeting those goals. We work with your leadership staff to find the best fit for each department or unit then coach them through the difficult conversations and rationale following up until the changes have been successfully implemented and stabilized. When the staff of Boomerang are engaged in your scheduling change project your leaders are left with the tools to sustain the scheduling gains, the knowledge to understand the nuances of staffing and the leadership skills to adapt to future changes.
Thu Jul 28 2011
Boomerang Administrators: Manage your Holiday Schedule better!
You can manage your holiday coverage in advance of the holiday. Be sure that your holidays are posted in your facility profile. You can post the holiday shifts, now and fill them with resources according to your facility policies. Resources will see their holiday assignments. The auto scheduler will adjust for the posted holiday shifts during the scheduling period. All admins are asked to contact Brian at Boomerang support the first time you set this up. If you would like to set you holiday schedule NOW, please call Boomerang support at 602-320-7136.
Wed Jan 06 2010
Holiday Highlighter Feature
Holiday Highlighter Feature There is a new Holiday Highlighter feature in Boomerang, designed to remind staff of a pending facility Holiday. The feature places a name tag on the day and a burgundy highlighted surround on the calendar. Since holidays are facility specific, they must be activated by the admin in order to be highlighted on Boomerang. Administrators: this function is found in: Manage Facility Information> Holidays Once you designate a holiday, in the Holiday Table, the highlighter turns on. Please call the help desk if you want a walk thru of this new feature
Thu Jul 27 2006
ICS Introduces BoomerangMD
BoomerangMD is a new related product that schedules Physicians and Physician extenders such as PA and NP staff using the power of the internet to organize the process. The BoomerangMD product is a rules based program that deals with the unique needs of providers. BoomerangMD is best used for clinics, emergency centers, urgent care centers and hospitals that schedule large numbers of providers and only providers. BoomerangMD can schedule and hospitalist staff for in facility units . If enterprise wide scheduling is desired with combinations of physicians, providers, clerical staff, nurses and technical staff, Boomerang is the better choice.

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Boomerang Features & Tips

Boomerang Features

Routine Downtime Schedule
Boomerang will be down each week on Saturday at midnight MST, for about 1 hour for routine maintainance and updates. Please plan for this in your daily routines.

Boomerang Tips

Boomerang DOWN TIME Procedures
Your data is backed up off site every hour, however from time to time the internet or our servers can go down unexpectedly. We recommend that facility staffers and administrators establish a procedure that requires daily PRINTING of the "Daily Staffing Reports" on a rolling 3-5 day cycle. You could also print and save the "LIST format" from the main screen For example: on the first of the month print the first, second and third of the month. If MAJOR changes are done, then a new report should be run to replace existing back up copies. Store these in a clearly marked Boomerang Paper DOWN TIME documents space and let others who need to know where these documents exist. It would be rare that Boomerang or your internet connection was down for longer than 24 hours but you should always be prepared for 48 hours of down time.

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